I have been going to Dr. Bobs for quite some time as I have needed a lot of things done. Flo has become like part of the family!! Deanna always finds the time to come over and say Hi to me. My braces got put on by Laurie and she was awesome!! She told me everything that was going to happen before she did it! Dr. Bob is great as well as Dr. Souza but I think it is his staff that makes his office the best place to get braces!